CII Certificate in Financial Services
What is the purpose of this Certificate?
There are two routes available to achieve this qualification:
The General route, which develops understanding of the financial services industry in general including regulation and ethics, customer needs solutions and products. This route may be suitable for those working in advisory support roles and techncial support roles.
The Life and Pensions route focuses on understanding of customer service, customer needs, solutions and products and is useful for back office staff working in life, pensions and long-term savings.
If you are a CII member you can use the designation Cert CII (FS) after achieving the general route, or Cert CII (Life and Pensions) after completing the Life and Pensions route.
What do I need to do to achieve this Certificate?
To achieve the CII Certificate in Financial Services, there are two routes to completion, each requiring the following units to be passed :
- You can either go the general route:
- CF1 UK financial services, regulation and ethics or
- R01 Financial services, regulation and ethics plus
- LP2 Financial services products and solutions OR the Life and Pensions Route:
- LP1 Life and pensions customer operations
- LP2 Financial services products and solutions
- LP3 Life and pensions principles and practices
CII Certificate in Financial Services
| Criteria | Details |
|---|---|
| Available units: | CF1 UK financial services, regulation and ethics R01 Financial services, regulation and ethics LP1 Life and pensions customer operations LP2 Financial services products and solutions LP3 Life and pensions principles and practices |
| Credits required for qualification: | 35 General Route / 45 Life and Pensions Route |
| Level: | 3 |
CF1 UK financial services, regulation and ethics
| Criteria | Details |
|---|---|
| Credits | 15 - Certificate |
| Exam Format | Online, 2 hours |
| Number of Questions | 100 multiple choice questions (MCQs) |
| Nominal Pass Mark | 70% |
| Current Pass Rate | 60% |
R01 Financial services, regulation and ethics
| Criteria | Details |
|---|---|
| Credits | 20 - Diploma |
| Exam Format | Online, 2 hours |
| Number of Questions | 100 multiple choice questions (MCQs) |
| Nominal Pass Mark | 65% |
| Current Pass Rate | 64% |
LP1 Life and pensions customer operations
| Criteria | Details |
|---|---|
| Credits | 15 - Certificate |
| Exam Format | Online, 90 minutes |
| Number of Questions | 15 multiple choice questions (MCQs) plus 35 MCQs linked to 7 case studies |
| Nominal Pass Mark | 70% |
| Current Pass Rate | 88% |
LP2 Financial services products and solutions
| Criteria | Details |
|---|---|
| Credits | 20 - Certificate |
| Exam Format | Online, 2 hours |
| Number of Questions | 75 multiple choice questions (MCQs) |
| Nominal Pass Mark | 70% |
| Current Pass Rate | 73% |
LP3 Life and pensions principles and practices
| Criteria | Details |
|---|---|
| Credits | 10 - Certificate |
| Exam Format | Online, 90 minutes |
| Number of Questions | 50 multiple choice questions (MCQs) |
| Nominal Pass Mark | 70% |
| Current Pass Rate | 94% |