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CII Certificate in Financial Services

What is the purpose of this Certificate?

There are two routes available to achieve this qualification:

The General route, which develops understanding of the financial services industry in general including regulation and ethics, customer needs solutions and products. This route may be suitable for those working in advisory support roles and techncial support roles.

The Life and Pensions route focuses on understanding of customer service, customer needs, solutions and products and is useful for back office staff working in life, pensions and long-term savings.

If you are a CII member you can use the designation Cert CII (FS) after achieving the general route, or Cert CII (Life and Pensions) after completing the Life and Pensions route.

What do I need to do to achieve this Certificate?

To achieve the CII Certificate in Financial Services, there are two routes to completion, each requiring the following units to be passed :

CII Certificate in Financial Services

CriteriaDetails
Available units:CF1 UK financial services, regulation and ethics
R01 Financial services, regulation and ethics
LP1 Life and pensions customer operations
LP2 Financial services products and solutions
LP3 Life and pensions principles and practices
Credits required for qualification:35 General Route / 45 Life and Pensions Route
Level:3

CF1 UK financial services, regulation and ethics

CriteriaDetails
Credits15 - Certificate
Exam FormatOnline, 2 hours
Number of Questions100 multiple choice questions (MCQs)
Nominal Pass Mark70%
Current Pass Rate60%

R01 Financial services, regulation and ethics

CriteriaDetails
Credits20 - Diploma
Exam FormatOnline, 2 hours
Number of Questions100 multiple choice questions (MCQs)
Nominal Pass Mark65%
Current Pass Rate64%

LP1 Life and pensions customer operations

CriteriaDetails
Credits15 - Certificate
Exam FormatOnline, 90 minutes
Number of Questions15 multiple choice questions (MCQs) plus 35 MCQs linked to 7 case studies
Nominal Pass Mark70%
Current Pass Rate88%

LP2 Financial services products and solutions

CriteriaDetails
Credits20 - Certificate
Exam FormatOnline, 2 hours
Number of Questions75 multiple choice questions (MCQs)
Nominal Pass Mark70%
Current Pass Rate73%

LP3 Life and pensions principles and practices

CriteriaDetails
Credits10 - Certificate
Exam FormatOnline, 90 minutes
Number of Questions50 multiple choice questions (MCQs)
Nominal Pass Mark70%
Current Pass Rate94%