Money Back Guarantee
30 Day Money Back Guarantee
In the unlikely event that you are not satisfied with your purchase, we offer a 30-day money-back guarantee on all our learning resources*. Email us at with your order information and we can assist you further.
50% Analysis Exam Guarantee
* Our AF5 and R06 analysis packages have their own 50% Analysis Exam Guarantee. If you don’t pass, we will provide you with our analysis for the next exam sitting with a 50% discount. Please refer to our fair usage policy.
The importance of customer service
Providing excellent customer service is extremely important to us. As well as providing a money-back guarantee, we also do all we can to make your exam journey and your experience with us a happy one. If you have any queries or problems, do contact us and we will act as quickly as we can to resolve the situation.We have a fantastic enquiries team at and you can always leave us a message on 0345 680 1682 (Calls are charged at no more than 5p per minute from a BT line, charges from mobiles and other providers may vary and can be considerably more).
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We appreciate you!
Finally, we’re not just a faceless company trying to sell you stuff. The entire team here at Brand Financial Training genuinely care about you and your exam journey. We want to know how you’re doing and how we can help. Our aim is to make your exam journey with us a successful one.
We look forward to meeting you!