CII Award in Retail Banking
What is the purpose of the Award?
The CII Award in Retail Banking is aimed at retail banking staff providing an essential grounding in the core areas of retail banking. It consists of only one unit RB1 Retail banking services and conduct.
What do I need to do to achieve this Award?
To achieve the CII Award in Retail Banking you must complete:
CII Award in Retail Banking
| Criteria | Details |
|---|---|
| Available units: | RB1 Retail banking services and conduct |
| Credits required for qualification: | 15 |
| Level: | 3 |
RB1 Retail banking services and conduct
| Criteria | Details |
|---|---|
| Credits | 15 |
| Exam Format | Online, 2 hours |
| Number of Questions | 75 multiple choice questions (MCQs) |
| Nominal pass mark | 70% |
| 2018 Pass rate | Unavailable |