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CII Award in Retail Banking

What is the purpose of the Award?

The CII Award in Retail Banking is aimed at retail banking staff providing an essential grounding in the core areas of retail banking. It consists of only one unit RB1 Retail banking services and conduct.

What do I need to do to achieve this Award?

To achieve the CII Award in Retail Banking you must complete:

CII Award in Retail Banking

CriteriaDetails
Available units:RB1 Retail banking services and conduct
Credits required for qualification:15
Level:3

RB1 Retail banking services and conduct

CriteriaDetails
Credits15
Exam FormatOnline, 2 hours
Number of Questions75 multiple choice questions (MCQs)
Nominal pass mark70%
2016 Pass rateUnavailable